Legal Research Trends on Legal Protection in E-Commerce Transactions in Indonesia

Tegar Christianto Bagaskara; Sri Budi Purwaningsih; Noor Fatimah Mediawati; Moh. Faizin

Legal Research Trends on Legal Protection in E-Commerce Transactions in Indonesia

Authors

Tegar Christianto Bagaskara Universitas Muhamamdiyah Sidoarjo
Sri Budi Purwaningsih Universitas Muhamamdiyah Sidoarjo
Noor Fatimah Mediawati Universitas Muhamamdiyah Sidoarjo
Moh. Faizin Universitas Muhammadiyah Sidoarjo

Keywords:

Legal, Research Trend, Protection, E-Commerce, Transaction

Abstract

The Cash on Delivery (COD) payment system within e-commerce, it has been found that legal protection for couriers is often overlooked. Couriers face risks such as fraud, intimidation, and unpleasant treatment from consumers due to the unclear definition of their rights and obligations, as well as the lack of clear regulations concerning occupational safety. Consumers’ lack of understanding regarding COD procedures also frequently places couriers in difficult situations. Using a quantitative literature review method, research findings indicate that between 2019 and 2024 there has been an inconsistent trend in the number of studies addressing this issue. There remains a need for public education, regulatory updates, and the establishment of clear and effective legal protection mechanisms for couriers.

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Legal Research Trends on Legal Protection in E-Commerce Transactions in Indonesia